S SUFIYAN ALI KHAN
KARACHI,PB
Summary
Proven Shift Manager with a track record of enhancing team performance and customer satisfaction at Pizza Hut. Expert in employee training and mentoring, with strong decision-making and customer service skills. Demonstrated ability to improve quality assurance and workplace safety, making significant contributions to company success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Shift Manager
BROADWAY PIZZA
Karachi
02.2023 - Current
Shift Manager
Greeno Juice Bar
Karachi, Sindh
06.2019 - 09.2023
Shift Manager
Pizza Hut
Karachi, Sindh (Remote)
03.2017 - 04.2019
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Education
DIPLOMA OF ASSOCIATE ENGENERING ELECTRICAL - ELECTRICAL
YMCA POLYTECNIC INSITUTE
Karachi07.2019
Skills
- Cash Handling
- Decision-Making
- Customer service focus
- Employee Training
- Workplace Safety
- Staff Motivation
- Opening and closing procedures
- Punctual and Reliable
- Training and mentoring
- Staff Training and Onboarding
- Quality Assurance
Certification
HOTEL MANAGMENT AND FOOD TECHNOLOGIST
Timeline
Shift Manager
BROADWAY PIZZA
02.2023 - Current
Shift Manager
Greeno Juice Bar
06.2019 - 09.2023
Shift Manager
Pizza Hut
03.2017 - 04.2019
DIPLOMA OF ASSOCIATE ENGENERING ELECTRICAL - ELECTRICAL
YMCA POLYTECNIC INSITUTE